Evaluating the business operations of your practice

evaluating business operations

As a clinician, it’s easy to find yourself wrapped up in the hectic nature of your day-to-day routines and responsibilities. From the moment you step into the office to the end of the business day (and oftentimes later), you are laser-focused on the immediate and urgent tasks at hand. Unfortunately, forward-looking efforts to grow your practice can become sidelined as a result.

While it may seem counter-intuitive, focusing on your current business operations can be one of the most effective activities to help prepare you for future growth. Taking a critical look at how your business is currently run is the first step to growth. It enables you to identify and recognize current inefficiencies, and begin to develop simple improvements that can earn you more time and resources. In our latest white paper, “Scaling your profits, not your workforce,” we outline several impactful factors to analyze in your daily operations, including

  • Staffing: salaries, utilization rates, and unique talents of your office staff
  • Scheduling: volume and frequency of patient appointments, and the impact they have on profitability
  • Information Management: how information is recorded and shared throughout your office
  • Coding: knowledge and implementation of current coding required for CMS reimbursements
  • Billing: effectiveness of your staff in collecting payments and reimbursements
  • Patient Outreach: processes and schedules for communicating with patients about appointments, prescriptions, and other inquiries

Download the white paper to review a list of considerations for each of these operational factors to help you evaluate how your current processes support your day-to-day activities. Once you have audited your current business operations and implemented potential improvements, you can move forward with confidence to invest in and grow your practice.

For more information on how you can evaluate business operations and begin to develop a growth strategy for your practice, download our white paper today.


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