Health care leaders heard a clear message during the CHIME (College of Healthcare Information Management Executives) Fall Forum: Digital health solutions have reshaped and will continue to transform patient care delivery and disease management. The COVID-19 pandemic has accelerated the digital transformation of healthcare. It has never been more apparent that rapid deployment of digital health tools to enhance content capture, such as the intake and processing of forms, is an important component of the patient journey.
It is no surprise that content permeates every aspect of business in modern healthcare organizations. Paperwork is critical in frontline work with patients, such as admissions and clinical services, as well as backend operations like finance, human resources, and supply chain management. The potential advantages to successfully organize and structure content throughout the enterprise and create a better digital experience is invaluable for healthcare workers and patients.
Historically, many organizations have been short sighted in their efforts to collect data. Their efforts to digitize content and processes on a department level have caused data to become fragmented and sometimes duplicative. This has led to numerous inefficiencies, including redundant workloads, difficulties achieving value-based care initiatives, disjointed patient experiences, and increased service costs.
Content management systems enable healthcare organizations to better aggregate and unify their data to help deliver unified records, streamline operations, and move toward a value-based care paradigm. They enable healthcare organizations to develop more complete, current, and accurate care profiles that can improve experiences throughout the patient journey. By integrating with other information sources, such as EMR and ERP systems, this technology can easily scale with content demands, improve transparency, mitigate risks, enhance security, and reduce costs.
Quanum® Enterprise Content Solutions is an enterprise document management system from Quest Diagnostics® that helps customers drive operational efficiency by transforming structured and unstructured data into searchable and sharable content. It has a proven record of helping healthcare organizations achieve enterprise-wide content management to promote better patient care, enhance operational efficiencies, and reduce the overall cost of healthcare.
It has never been more important to find a technology partner that can help you manage the explosion of care data and convert it to an advantage. View a demonstration of how Quanum Enterprise Content Solutions improves content management across various touchpoints in the patient journey.