Clinicians rely on faxing and the associated benefits that faxing provides: point-to-point delivery, time-stamped confirmation, and security. Fax servers have historically led the way for enterprise adoption of this technology due to the control, automation and cost savings they provide versus traditional multi-machine fax deployment.
Yet, while fax servers provide those benefits, they are also limited by the capabilities of that very same technology. Foremost among the challenges faced by a fax server installation is the capital cost associated with a dedicated server as well as phone line capacity and the management costs of running an inhouse solution.
What if your practice could realize all of the benefits of a fax server installation – without the high cost of redundant hardware, expensive support, and phone line capacity constraints? What if you could leverage the technology and leadership of an award-winning cloud fax services provider that can streamline your processes while providing the scalability you need for even your highest fax volume requirements? And, what if you could do this by paying for only what you use – eliminating the cost, complexity, and redundancy necessary to do it yourself?
To help drive office efficiency and help healthcare organizations gain a competitive edge, Concord Cloud Fax interfaces with Quanum EHR to deliver faxes to the appropriate patient record. Faxes are received securely and processed in Concord’s web interface, eliminating the need to have infrastructure and staff dedicated to monitoring fax traffic. Healthcare users can perform tasks on incoming faxes before indexing them to the patient chart as desired.
For a contracted fee, Concord Cloud Fax replaces fax machines and fax servers with an enterprise-grade cloud fax and document workflow service. This reduces the cost and complexity of managing on-premises fax equipment while also eliminating the need to scan and upload paper faxes. The secure, PCI, HIPAA compliant online fax service offers industry-leading deliverability and up-time to help enable critical documents to reach their destinations more quickly and securely with the Quanum EHR interface. This decreases the risk of missed or inefficient handling of inbound faxes requiring manual follow-up, helps ensure HIPPA compliance, and provides more timely care for patients.
Disclaimer: The views expressed in this blog post do not necessarily reflect the views of Quest Diagnostics® or any of its employees.