Unfortunately, planning for disasters is a necessary part of managing a physician practice or hospital system. The impact of natural disasters such as hurricanes, earthquakes, and wildfires is a cruel reality felt around the world. Similar planning is necessary when turmoil is triggered by human actions, such as a shooting or ransomware attacks.
As hurricane Dorian most recently reminds us, it is important for physician practices, clinicians, hospitals and health systems to securely protect healthcare data and ensure it’s available to those who need it when crisis strikes. Technology has evolved to enable much faster replication of business data to a separate location that can be restored quickly to maintain continuity and security.
Data recovery considerations include:
- Defining RPO (Recovery Point Objective) – what gap in data loss is acceptable?
- Defining RTO (Recovery Time Objective) – how long should recovery efforts take?
Answering these questions helps assure that teams are informed and able to be proactive in the event of a mishap, providing planned procedures to recover data during a threat or event swiftly, efficiently, and safely. It is equally important to have systems up and running again to minimize the effect on clinicians and patients. Ensuring compliance with the Health Insurance Portability and Accountability Act (HIPAA) in securing patient protected health information (PHI) is also paramount.
As you work with partners to determine the best synchronization, cloning, and backup/restore plans to meet your objectives, it is critical to have a remote data backup, as well as a contingency plan. You may consider cloud-based solutions that offer a virtual infrastructure for disaster recovery and minimizing downtime.
For example, data in a cloud-based EHR system is typically stored off-site in data centers with bank-level security in the event of a disaster. Ambulatory clinicians can contact the Quanum Practice Solutions team at 1.888.835.3409 to discuss features of a cloud-based EHR as part of your disaster recovery efforts and schedule a personalized demonstration.
For hospitals and health systems, an enterprise document management system provides an organized digital platform for data that was once unstructured. Tools that include cloud deployments, such as the latest release of Quanum™ Enterprise Content Solutions, mean that uncompromised data is protected in an emergency. Documents can be quickly retrieved and recovered to reduce downtime. To learn more about disaster recovery measures for an enterprise document management system or to see a demonstration, send us an email or call 1.888.491.7900.