Special guest author: Jeff Lusby, Sales Director, Quanum Enterprise Content Solutions
A patient’s medical record includes medical charts, prescriptions, treatment history, and other information that may contribute to his or her medical history. Healthcare providers typically view an individual’s patient record electronically in an electronic health record (EHR). But when an EHR includes mostly text-based information, it is only telling part of the patient’s story.
Enterprise content imaging allows doctors to have a complete picture of a patient’s health – pun intended. In the most basic sense, enterprise imaging is like an EHR for images. Enterprise imaging, along with an enterprise content management (ECM) solution, brings together all clinical data and multimedia, including pictures, documents, and video, for a complete media-enabled patient record viewable from one application. Among the most common imaging-intensive specialties that increasingly rely on enterprise imaging are cardiology, dermatology, and pathology.
Picture this – a cardiologist thinks it may be appropriate for his patient to get a pacemaker. He has been seeing this patient for years and, until this point, has successfully treated her irregular heartbeat with therapy and lifestyle changes. However, the problem recently worsened, and he refers his patient to a surgeon. If this cardiologist has used an ECM system with enterprise imaging, the surgeon will have access to years of the patient’s visual-based medical history, including appointment notes, prescription history, and, most importantly for the surgeon: images. These images may include chest x-rays, MRIs, computed tomography (CT), and any other multimedia.
Having this comprehensive information accessible may enhance the surgeon’s preparation process. The cardiologist and surgeon can streamline their collaboration, which could possibly improve the patient’s outcomes.
Separately, if that same patient experiences an emergency, such as a heart attack, his or her medical team can send any available treatment data and images to emergency care teams in advance of the patient’s arrival to the emergency room. This enables care delivery to begin immediately upon arrival.
In 2016, Quest Diagnostics and Apollo Enterprise Imaging Corp formed an agreement with Quanum Enterprise Content Solutions (formerly ChartMaxx), a Quest enterprise content management product, to provide Apollo imaging within Quanum Enterprise Content Solutions. Through this unique relationship, Quanum and Apollo arcc™, along with a healthcare system’s EHR, are able to unify the entire patient record. All clinical data and multimedia, including pictures, documents, and videos, as well as all of the structured and unstructured content related to an individual patient, is available in one place. Operating within the specific clinical workflow of more than 40 specialties, Apollo arcc securely collects this media from silos throughout the healthcare enterprise, including smartphones and tablets, and delivers it immediately and easily to authorized healthcare personnel for viewing.
This gives healthcare professionals the ability to more efficiently and effectively collaborate while using their own best practices, including HIPAA compliance. The result is a better-integrated clinical team armed with the insights needed to help improve patient outcomes at a lower cost.