Data can mean many things in the healthcare space. It can refer to patient-specific data, payer data, business operations data, and so much more. As technology advances and healthcare moves toward value-based care, data are crucial to the seamless collaboration between the many players in healthcare – patients, physicians, payers, and health systems. But how do you find the right solution for accessing, navigating, sharing, and managing healthcare data?
For years, the conversation around data in healthcare was about how to aggregate the massive amounts of data available and to find value. Today, because of the large amount of information available to members of the healthcare ecosystem, enterprise decision-makers need to access data in a way that ensures the best possible outcomes for patients – whether that be through accurate tracking of chronic conditions, making EHR data available to all treating physicians, or ensuring smooth coordination with payers for accurate billing.
There are a few things that can help make data more accessible for these healthcare participants. Most solutions involve consolidating third-party systems and legacy systems for better data management. Legacy data management systems, by nature of being old, are likely outdated – meaning they may not be able to integrate with other systems like EHRs, or store certain data like X-rays or bills. Because of their age, they may even require a third-party system to maintain them, which can be a costly expenditure that trickles down to payers and patients. Most importantly, these older systems may not be secure enough to keep personal health information and billing information safe.
Hospitals may have systems to store historical health records and corresponding documents. However, those systems may also be outdated. Aging hardware and software can cause conflict and inefficiencies. Older hardware can have complicated breaks, stalling, and lagging—requiring patches and fixing, which can be expensive. Newer software that is built to take advantage of more modern hardware will potentially slow old hardware down. This can create cost burdens that impact the overall health system. These systems also may require a specialist to use them, which can be costly.
Migrating historical records to a document management system (DMS) can help save the healthcare system money and allow the documents and data to be brought back to life as usable and accessible in the new systems.
Enterprise content management systems offer considerable potential in managing healthcare data, both current and historical. But realize that a solution should not be “one size fits all.” To get the right solution for your healthcare organization, consider one that:
- Connects you to the greater healthcare landscape. You’re probably going to use your solution for clinical data, and maybe also share it with your HR or finance departments, but your main use is for patient data. Make sure that you select an enterprise content management solution that is healthcare-focused first and foremost.
- Is configurable. You don’t want the cookie-cutter solution, but instead one that can be designed to work the way your organization works. It’s important for the solution to be flexible to accommodate various organizational needs. Don’t be saddled with a system that won’t allow workflow changes down the line.
- Is scalable. Look for a solution that can grow with your evolving needs. It should offer both affordability and scalability that supports expansion.
- Has a strong healthcare backing. Choose a solution from a company that has been in the healthcare industry for a long time. Consider one that offers award-winning technology to connect healthcare organizations, physicians, and patients.
Quanum Enterprise Content Solutions (formerly ChartMaxx) empowers hospitals and health systems to combine patient and business operations data to achieve enterprise-wide content management. This leverages the information to help support and improve patient care, drive operational efficiencies, and lower costs – essentially making data more accessible for those who need it, while helping to lower the cost of maintenance.
To learn more about how Quanum™ Enterprise Content Solutions can help your organization harness its data, contact us at 1.888.491.7900, or visit QuanumECS.com.