Today’s world is mobile. From the boardroom to the classroom – we demand flexibility in how we work, and we expect access to information while on the go. It’s no different in healthcare. Doctors want the ability to connect to an electronic health record (EHR) from home, the hospital, or other practice locations. It means having 24/7 access to patient charts to make treatment decisions, handle emergencies, consult with other physicians, or submit electronic prescriptions from anywhere.
A 2014 survey from Software Advice and Research Now supports this. The survey showed that EHR solutions that emphasize mobility are associated with higher satisfaction and fewer challenges for physician who use them, compared with those who don’t. Mobile users reported fewer problems with their EHR decreasing productivity: 73% said this was not a challenge, compared to just 42% of non-mobile users who said the same. However, only 26% of users were accessing their EHR from a tablet or smartphone, compared to a combined 76% using desktops or laptops.
So why aren’t more physicians going mobile? Not all EHRs have the capability. So if you are choosing a new EHR or a replacement EHR, make sure you look for one that allows you to experience secure mobile access to critical clinical information outside of your office. EHRs with a cloud-based platform, along with iPhone® or iPad® applications, can untether physicians from a physical location. At home, at a coffee shop, or in response to an emergency call, physicians and other clinicians can securely access and act on patient information from virtually anywhere. This kind of portability is also appreciated in the office, when going from patient to patient, and room to room.
If you choose an EHR with a mobile app, look for features that give you the ability to:
- Receive software upgrades automatically
- Document a patient encounter
- Check lab results
- Edit patient demographics and pharmacies, or add members of the care team
- Add medications for the patient
- Add items to a patient’s medical history
- Complete a subjective, objective, assessment and plan (SOAP) note – adding vitals, reason for visit, chief complaints, history of present illness; performing a review of systems; adding any subjective text using typing, voice recognition or prebuilt snippets; and adding diagnosis codes
- Add and send radiology orders
- Prescribe medications
Free up your day by going mobile. To watch a short demonstration of the Quanum EHR mobile app (formerly Care360), click here. For more information, call a Quest Diagnostics representative at 1.888.491.7900.