From patient records to business documentation, an influx of digital information is requiring leaders to examine how to optimize healthcare content. In fact, Gartner estimates that about 80% of data is unstructured, which means it is unsearchable. It needs to be indexed to be usable.
On the clinical side, ambulatory environments are a common pain point as external documents often arrive for outpatient services with only name and date of birth, making it difficult to search, index, and match to the correct patient record. Faxed orders and documents belonging to the patient record that have been scanned in batches can also present challenges for healthcare professionals.
Non-clinical work also involves a significant amount of content. Hundreds or even thousands of invoices in paper or electronic format may need to be processed regularly, many with unstructured data that needs to be classified and extracted. Additionally, human resources departments handle a large volume of paper and electronic documents, such as applications, resumes, contracts, and other employee files.
Automating the collecting and connecting of patient data with the use of intelligent technology can dramatically help increase productivity, improve accuracy, and reduce costs. Intelligent Data Capture (IDC) is the first step to digital transformation and the key to unlocking unstructured content. Building a comprehensive picture that aggregates information from disparate sources is imperative for healthcare organizations to meet patient, customer, vendor, and employee demands of the future.
Offered as part of Quanum Enterprise Content Solutions, IDC uses a patented, supervised machine learning technology that accelerates both digital and manual document-related processes. IDC learns to recognize the document type, classifies it, extracts the required information, validates, and saves that data. Each time a user is alerted to make a correction, the user modifies the system to become smarter, learning new layouts and document types over time. This can significantly accelerate time-to-value for almost any business process or workflow. IDC allows users to streamline intake, reduce quality review bandwidth, and drive workflow automation.
To learn more about how to better optimize healthcare content, including the benefits of managing administrative and patient data using IDC, download the white paper, Healthcare Innovation with Content Capture