Patient financial assistance programs are important in helping patients in need receive necessary health services and medications. These programs, which may fully or partially waive fees for services for people who can document financial need, can also add to an organization’s overall cost burden, particularly in cases where a large percentage of the patients they serve earn incomes at or near the poverty level.
The process to qualify a patient for aid can be complicated, and any misstep may prolong the process and even disqualify a patient from receiving needed assistance.
To address this, Quanum Enterprise Content Solutions (formerly ChartMaxx) from Quest Diagnostics introduced the Quanum Patient Financial Assistance app to help hospitals and health systems drastically reduce manual processing and ensure a consistent, seamless process for improving patient and staff satisfaction. The app provides special features, including pre-populated smart feeds and automated alerts, to help make the typically paper-heavy process easier and more efficient for all.
In 2017, this unique app received an Innovative Technology designation from Vizient, Inc., the largest member-driven healthcare performance improvement company in the country. The designation was based on direct feedback from hospital experts who interacted with the Quanum Patient Financial Assistance app at the 2017 Vizient Innovative Technology Exchange in Denver.
“Hospitals and providers are looking for innovations that offer unique and cumulative benefit over other products available on the market today. Our member council determined this technology met the criteria to be recognized with the Innovative Technology designation. Congratulations to Quest Diagnostics on receiving this status for the Quanum Patient Financial Assistance app,” said Debbie Archer, director of procurement and Vizient Innovative Technology Program leader.
The Vizient organization has an acute understanding of the needs of health systems. It represents a diverse membership base that includes academic medical centers, pediatric facilities, community hospitals, integrated health delivery networks, and non-acute health care providers, and represents more than $100 billion in annual purchasing volume. Through its Innovative Technology Program, Vizient works with member-led councils and task forces to review potentially innovative products.
To learn how Quanum Enterprise Content Solutions can help your organization’s workflow by combining patient and administrative data to achieve enterprise-wide content management, contact us at 1.800.444.6235 x2621.