Even before the national COVID-19 pandemic put enormous strain on our healthcare system, many doctors reported feeling burnout. Taking care of patients is a complex process, and the need to deliver high-quality care is more demanding than ever, underscoring the need to help prevent physician burnout.
The American Medical Association has studied issues such as time constraints, technology, and regulations to address the challenges clinicians face. One way to help reduce physician burnout is to identify ways to spend more time with patients and less on paperwork. Healthcare technology is continuing to evolve and improve to provide an opportunity to automate clinical workflows, helping save time and providing actionable information when needed. While Electronic Health Records (EHRs) have value in the day-to-day operation of a practice, the need has become even more evident during a crisis such as the COVID-19 pandemic.
Reducing administrative burdens
To help with administrative burdens, practice management (PM) software can be added to the EHR to help run the business and schedule appointments, and a revenue cycle management (RCM) service can help with the billing and accounting tasks. Additionally, prescription drug price transparency and prior authorization tools available within Quanum® EHR work together seamlessly to help save time and money while creating an optimal experience for both practice and patients involved. Physician burnout can be relieved or prevented by ensuring that the process of prescribing medication is done right the first time while staying within the EHR workflow. Staff are free to redirect their time and effort away from administrative tasks to focus on having meaningful patient interactions and providing safe and high-quality patient care.
Telemedicine, which leverages technology to extend care to patients, has become increasingly important as healthcare systems and clinicians seek to utilize telehealth to treat patients during the national emergency. It provides the ability to manage care in a way that satisfies patients who may not want to travel to a physical location and provides greater flexibility for doctors who may need to work remotely. Check out the information Quest Diagnostics has shared to enable engagement with patients via web, phone, or mobile app through CompuGroup Medical’s (CGM) telehealth offering.
The availability of services comes at a critical time as the Centers for Medicare & Medicaid Service (CMS) recently announced expanded telehealth access to help physicians continue to provide exceptional care to patients.
Our world is mobile, and flexibility in how we work and access information while on the go can help reduce physician burnout. Doctors want and need the ability to connect to an EHR from home, the hospital, and other practice locations. This provides 24/7 access to patient charts to make treatment decisions, handle emergencies, consult with other physicians, or manage electronic prescriptions from anywhere.
Quest Diagnostics has always championed mobility in our Quanum Practice Solutions. With our Quanum EHR mobile application for iPad® and Quanum eLab application for iPhone®, healthcare professionals can access and manage many key clinical and office operations anytime, from anywhere.
Read more about the ability to access information via the mobile application, including:
- ordering, receiving, and viewing lab test results
- viewing and editing patient summaries
- creating, viewing, and editing patient encounters
- managing prescriptions
- directing office workflows
Additionally, when combined with Quanum Practice Management, clinicians can view their patient schedule.
For more information, contact Quanum Practice Solutions at 1.800.697.9302 or Info@Quanum.com.