The effects of the COVID-19 pandemic have been far-reaching in healthcare, underscoring the value of technology to unify and protect the patient record. Technologies and strategies for enterprise content management (ECM) focused on illuminating healthcare data have offered new ways to deliver a complete and secure clinical picture to the systems and users that need it.

Content management systems enable hospitals, healthcare organizations, and ambulatory practices to better aggregate their data to help deliver unified records and streamline operations. They enable healthcare organizations to develop more complete, current, and accurate care profiles that can improve experiences throughout the patient journey. By integrating with other information sources, such as electronic medical record (EMR) and enterprise resource planning (ERP) systems, this technology can easily scale with content demands, improve transparency, mitigate risks, enhance security, and reduce costs.

It is more important than ever to work with a technology partner that can help manage data and convert it to an advantage that enhances the patient experience and outcome. Quanum^® Enterprise Content Solutions is an enterprise document management system from Quest Diagnostics^® that supports the EMR to unify and manage content effectively and seamlessly throughout the patient journey. It has a proven record of helping healthcare organizations achieve enterprise-wide content management to promote better patient care, enhance operational efficiencies, and reduce the overall cost of healthcare.

View our patient journey video then contact us to learn more about how to maximize content management across various touchpoints in the patient journey.